From the first phone call with Ryan to picking up my car I was very pleased with the customer service. Not only was I quoted a lower price than all other local repair shops, he also explained to me and broke down the charges and what would be the best action for my money. And the work/parts are warrantied, even if I were out of town and something happened it would be covered, super cool! Scheduling was quick and easy, he also brought up a few things about my car that needed attention and let me know what was important and what was minor. I will definitely recommend him to my friends as well as continue to use him for my car's needs and maintenance.